Z+

L30

Social engineering and password attacks

Cram this first — memory hook

Pressure + secret request = pause and verify. Look over shoulder, follow through door, search the bin: three physical information/access paths.

Exam trap

Good spelling, an internal-looking name or a caller who knows your student number does not prove legitimacy.

The slide facts

Social engineering includes phishing, shoulder surfing, tailgating/piggybacking and dumpster diving. The companion slides distinguish dictionary and brute-force password attacks.

Close the book — check

Why is a password plus another password not normally two distinct authentication factors?

Scenario

A caller claims to be IT and says your account will close unless you read out a login code immediately. What is the best response?

Retrieve it

Authored for this desk. Not claimed to be CompTIA exam questions. Options shuffle; the correct choice stays correct.

Why is a password plus another password not normally two distinct authentication factors?

If you have time — extra

Social engineering manipulates a person into granting information or access. Phishing uses deceptive messages/sites; shoulder surfing observes sensitive input; tailgating slips through controlled entry; piggybacking is often used for entry with another person's assistance. Course usage can vary for the last pair, but every entrant should be properly authorized. Dumpster diving searches discarded material for useful secrets. A dictionary attack tries likely words or known passwords; brute force systematically tries combinations. Password guessing against a login service differs from offline guessing against stolen password hashes. Multi-Factor Authentication () can reduce password-only compromise, but users can still be tricked into approving requests or revealing One-Time Passwords (OTPs). Independent verification means contacting the purported sender through an already trusted channel, not calling the number in the suspicious message.

Walkthrough

Pause when a request uses urgency, authority or secrecy; avoid disclosing secrets; verify through known channels; follow the reporting process; preserve the suspicious message where appropriate.

Supporting video

Watch after the notes. Watching does not mark the topic practiced.

Social Engineering— Phishing, shoulder surfing, tailgating, piggybacking, dumpster diving.

Z+ · the last-lap desk · N10-009

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